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OnePIN® Privacy Statement
March 15, 2007, Supercedes all previous versions.
OnePIN, Inc. is a licensee of the TRUSTe Privacy Program. TRUSTe is an
independent, non-profit organization whose mission is to enable individuals and
organizations to establish trusting relationships based on respect for personal
identity and information by promoting the use of fair information practices.
This privacy statement covers the site www.onepin.com. Because we want to
demonstrate our commitment to our users’ privacy, we have agreed to disclose
our privacy practices and have them reviewed for compliance by TRUSTe.
OnePIN, Inc. abides by the EU Safe Harbor framework as set forth by the
Department of Commerce regarding collection, use, and retention of data from
the European Union.
If users have questions or concerns regarding this statement, you should first
contact OnePIN Customer Support Department by
or by mail at 2200 West Park Drive, Westborough, MA, United States. If
you do not receive acknowledgment of your inquiry or it is not satisfactorily
addressed, you should then contact
TRUSTe through the TRUSTe Watchdog Dispute Resolution Process. TRUSTe
will serve as a liaison with the Web site to resolve users concerns. However,
please understand the TRUSTe program covers only information that is collected
through this Web site, and does not cover information that may be collected
through software downloaded from the site.
Except for limited reasons set out below, OnePIN will never
sell, rent, lease or disclose to third parties your contact information, nor
will OnePIN spam its members or spam on behalf of third parties.
About OnePIN
OnePIN is a permission-based contact management system that enables individuals
and organizations to keep their personal contact information current. OnePIN
acts as an up-to-the-minute global contact directory and we are committed to
protecting your privacy and personal information. We will only display the
information that you choose to have displayed. We also provide you with
tools to control access to your information. OnePIN's goal is to give you
total control over your personal data and its usage at OnePIN’s web site.
Statement of Privacy
This Statement of Privacy applies to OnePIN’s web site and governs the
collection, display and usage of all personal data and information.
OnePIN is committed to your privacy and hereby discloses OnePIN’s information
practices and its privacy procedures in this document.
This privacy statement notifies you of the following;
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What personal information is collected from
you
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What choices are available to you regarding display of
and access to your information
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How to cancel your account
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How the information is used
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Communication between OnePIN and
Users
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The security procedures in place to protect the loss, misuse or
alteration of information
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How to contact OnePIN
1. What Personal Information is collected
from you
When registering with OnePIN you are asked for your first name, last name,
telephone number, e-mail address and country of residence as required data for
membership. Once this minimum information has been received, members may then
elect to enter and display their contact information with either Public or
Restricted access options.
OnePIN will only collect and display contact information exactly as it is
entered and saved by members. OnePIN does not collect or display other personal
information (such as race, religion, political affiliation or sexual
orientation) unless that information has been specifically entered into the
system by members. In addition, OnePIN will not collect or display any
demographic or other information that could be used to identify customers as
belonging to a particular market segment or having particular purchasing
preferences.
OnePIN does not knowingly collect personal information on children.
2. Choices Available to You Regarding
Display of and Access to your Information
OnePIN operates on a permission-only basis with respect to the publication of
members’ personal information.
If your personally identifiable information changes, or if you no longer desire
our service, you may correct, update, delete or deactivate it by making the
change on our member information page or by emailing our Customer Support by
or by contacting us by telephone or postal mail at the contact information
listed below. We will respond to your written request within 10 - 20 business
days.
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Members’ contact information is accessible through the Online Directory and the
OnePIN Synchronizer. The contact information can only be accessed if a
user knows a member’s unique 12-digit OnePIN Number. Users who are not
OnePIN members can only access the member’s “Public” data. Users who are OnePIN
members can access the member’s “Public” and/or “Restricted” data based on the
“Permission Level” assigned by the member.
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Members choose whether their contact information can be accessed by all users or
just OnePIN members. If a member chooses “access by all users”,
non-members can only access the member’s “Public” data, and other members can
access the member’s “Public” and/or “Restricted” data based on the “Permission
Level” assigned by the member. If a member chooses “access by OnePIN
members only”, other members can access the member’s “Public” and/or
“Restricted” data based on the “Permission Level” assigned by the member.
In this case, non-members cannot access the data.
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All contact information is designated as either “Public” or “Restricted” by the
member (excluding Name data, which becomes “Public” if entered).
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Members can block other OnePIN members from continuing to access their contact
information. In order to do this, the member should sign into his/her
account, go to “Access Control” and select “Selective Blocking”. On the
page returned, create the “Selective Blocking List” by entering the OnePIN
Numbers for the members to be blocked. The “Selective Blocking List” can
be edited at any time.
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If a member wishes to block all access to his/her contact information (while
retaining the contact information in the account), the member should follow
these steps: (i) The member should sign into his/her account, go to
“Access Control” and select “Access Preferences”. On this page, select
“Only OnePIN member’s can access my public data. (ii) Then, under
“Access Control”, select “Set Permission Level”. On the page returned,
create “Access List”. On the page returned, assign an Permission Level of
“Public Data Only” to all members on the list. (iii) Change the designation for
each piece of contact information to “Restricted”.
In this way, members have complete control over how much of their contact
information is shared with others by specifying the desired levels of access
security.
Should you for any reason wish to stop using your OnePIN account, you may delete
all of your contact information from the OnePIN database. Under these
circumstances, OnePIN will not allow any access to your contact information by
other users. OnePIN will retain your contact information for 90 days in
your deactivated account for two reasons: in the event that your account
has been mistakenly deleted or if you decide to re-register for OnePIN’s
services with the same OnePIN number within 90 days. During this 90 day
period, OnePIN reserves the right to contact members to verify that they no
longer wish to use the OnePIN service and that their contact information has
been deleted intentionally.
You can delete your account by signing into your account, clicking on the
“Account Management” link on the left hand side, selecting “Cancel Account” and
following the online instructions.
The contact information collected by OnePIN belongs at all times to the
individuals and organizations that entered the information. OnePIN claims no
proprietary right whatsoever in the information and as such claims no right to
use the information in any way other than for the purpose of operating the
OnePIN web site. Except for limited reasons set out below, OnePIN will never
sell, rent, lease or disclose to third parties your contact information, nor
will OnePIN spam its members or spam on behalf of third parties.
If you directly, or through OnePIN, disclose your contact information including
OnePIN Number to others, then your information may be collected and used by
others. You can control access to your account as described above in
Section 2 of this document.
When Personal Information May Be Disclosed
OnePIN will only disclose your personal information, without notice, when
required to do so by law or in the good faith belief that such action is
necessary to:
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conform to the requirements of the law or comply with legal process served upon
OnePIN
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to protect and defend the rights and property of OnePIN
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protect the personal safety of users of OnePIN, its web site or the general
public.
Third Party Intermediaries:
We use an outside credit card processing company to bill users for goods and
services. These companies do not retain, share, store or use personally
identifiable information for any secondary purposes.
Cookies
A cookie is a piece of data stored on the user’s computer tied to information
about the user. Usage of a cookie is in no way linked to any personally
identifiable information while the user is on the OnePIN web site. We use
session ID cookies. These session ID cookies allow you to move from page
to page within your account without having to sign in before each page.
With session ID cookies, once users close the browser, the cookie simply
terminates. We strongly recommend that you close your web browser when
you have finished your online session.
Log files
Like most standard Web site servers, OnePIN uses log files. Data
collected includes internet protocol (IP) addresses, browser type, internet
service provider (ISP), referring/exit pages, platform type, date/time stamp,
and number of clicks in order to analyze trends, administer the site,
track users’ movement in the aggregate, and gather broad demographic
information for aggregate use. IP addresses, etc. are not linked to
personally identifiable information. OnePIN does not share this collected
information with any third parties.
Special Offers and Updates
After the registration, members may choose to receive these communications or
not by choosing “Preferences” within the “Account Management” section. OnePIN
sends all new members a welcoming email to verify username and password.
Established members will occasionally receive information on products,
services, special deals, and a newsletter. Out of respect for the privacy of
our users, we provide the option to not receive these types of communications.
Service Announcements
On rare occasions it is necessary for OnePIN to send out a strictly
service-related announcement. For instance, if our service is temporarily
suspended for maintenance we might send users an email. Generally, users
may not opt-out of these communications, though they can deactivate their
account. However, these communications are not promotional in
nature.
Customer Service
We communicate with users on a regular basis to provide requested services and
in regards to issues relating to their account.
OnePIN takes every precaution to protect the users’ information. For your own
protection, however, OnePIN strongly recommends that you do not enter any
information of a sensitive nature (such as Social Security Numbers, passwords
or financial account numbers) into the data fields in your account that have
been set up to receive contact information. OnePIN is a system designed for
data that is to be shared with others. Data of a sensitive nature should not be
entered into your contact information fields.
If you directly, or through OnePIN, disclose your contact information including
OnePIN Number to others, then your information may be collected and used by
others. You can control access to your account as described above in Section 2
of this document.
Online Security
When a OnePIN member signs in to their account, the information is encrypted
and is protected with the best encryption software in the industry- SSL (Secure
Socket Layer). While on a secure pages, such as “My OnePIN” pages, the lock on
the icon on the bottom of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed to un-locked, or open, when users
are just 'surfing'.
Online Payment System
When users submit payment information via the OnePIN web site, their
information is protected both online and off-line. When OnePIN’s Online Payment
Form asks users to enter their credit card number, that information is
encrypted and is protected with SSL encryption technology . While on a secure
page, such as OnePIN’s Payment Form, the lock icon on the bottom of Web
browsers becomes locked.
Synchronizer Security
When the OnePIN Synchronizer is transmitting data, the information is encrypted
and protected with the SSL encryption technology. While transmitting data, the
lock icon on the bottom of Web browsers becomes locked.
Off-Line Security
While OnePIN uses SSL encryption to protect sensitive information online,
OnePIN also does everything in its power to protect user-information off-line.
All information about OnePIN users, except for information provided by the
users for the express purpose of communicating that information to other users
through the OnePIN system is restricted in OnePIN’s offices. Only employees who
need the information to perform a specific job (for example, billing clerk or a
customer service representative) are granted access to personally identifiable
information. OnePIN employees must use password-protected screen-savers when
they leave their desk. When they return, they must re-enter their password to
re-gain access to user information. Furthermore, ALL employees are kept
up-to-date on OnePIN security and privacy practices. Any time new policies are
added, OnePIN employees are notified and/or reminded about the importance
OnePIN places on privacy, and what they can do to ensure OnePIN’s users’
information is protected. Finally, the servers that store personally
identifiable information are in a secure environment.
If users have any questions about the security at OnePIN’s web site, users can
send a message to OnePIN Management by
clicking
here.
Changes to This Privacy Statement
If OnePIN decides to change its privacy policy, OnePIN will post those changes
to this privacy statement, the homepage, and other places OnePIN deems
appropriate so users are always aware of what information is collected, used,
and under what circumstances, if any, disclosed.
If, however, OnePIN is going to use users’ personally identifiable information
in a manner different from that stated at the time of collection, OnePIN will
notify users via email.
If users have any questions or suggestions regarding OnePIN’s privacy policy,
please contact us at:
By Email:
to send.
By Postal Address:
2200 West Park Drive
Westborough, MA 01581
USA
By Web Site:
http://www.onepin.com/Corporate/Corpcontactus.aspx
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