SurveyXpert™ is an after-call survey service for businesses.  The service allows Businesses to collect immediate survey feedback after calls made by mobile subscribers.

How SurveyXpert Works

Icon_SubscriberValueSubscriber Value

  • Quick, automatic feedback on the quality of service provided by Enterprises.

Icon_OperatorValueOperator Value

  • Operator Business (Corporations/SME) revenue from any size business which uses fixed or mobile lines.

Icon_WhoPaysWho pays to use the service

  • Enterprises pay a transaction fee per subscriber survey collected.

Icon_MarketEnvironmentMarket Environment and Trend

  • Measuring customer satisfaction and service performance is becoming more important in an increasingly automated customer service environment.