May, 2020 – Boston, MA– OnePIN was recently highlighted on the cover of CIO Review and named as a Top Customer Experience Management Solution Provider. CIO Review praised OnePIN for “driving customer engagement in a truly mobile fashion”. As showcased in this feature, OnePIN continues to be an innovator in the CEM space.
Since its inception, OnePIN has honored a philosophy of team spirit, focusing on building a team of high performers. With almost two decades of experience, OnePIN is able to provide solutions for challenges faced by Mobile Network Operators (MNOs) and enterprises. With OnePIN’s Digital Assistant, MNOs and enterprises can increase customer touchpoints and drive sales — all without driving the customer away with ill-timed notifications. The Digital Assistant is always timely, minimizing customer frustration. The trusted, two-way interaction channel enables the mobile operator to interact with their consumers via a simple, top-screen experience. Through relevant and contextual communication for the consumers, OnePIN’s services result in 10X to 60X higher conversion rates for upsell and cross sell campaigns, and response rates exceeding 80% for customer experience engagements as compared to standard SMS or push notifications.
OnePIN helps both large and small brands alike to increase sales and improve customer engagement through AdXecutive, SurveyXpert, SocialLinX, and MaXapp services. The cloud-based services allow MNOs, SMBs, and enterprises to utilize mobile advertising to the fullest extent. OnePIN’s services reach the next level of positive brand-consumer relationships, benefiting all involved.
OnePIN’s BoosterX and ZeroX services help MNOs acquire and retain customers, while the digital social services, CallerXchange and MsgXpress, connect subscribers and increase VAS revenue for MNOs. NetMetriX, a mobile network analytics service, rounds out the suite of OnePIN services by giving MNOs the tools to improve their customer service standards.
CIO Review named OnePIN’s services as “a notch above the rest,” and essential for MNOs and enterprises. OnePIN continues to offer a unified interface where the user experience is seamless and straightforward.
Find out more about OnePIN’s Digital Assistant services here: www.onepin.com.
About OnePIN, Inc.
OnePIN, Inc., the world’s leading provider of User Engagement services for Mobile Network Operators. OnePIN creates universal, interactive user engagement channels for mobile operators that drive revenue, core service retention, and advertising opportunities from user behaviors and network events. OnePIN’s Cloud is an intelligent user engagement platform that uses machine learning and data integration into the Mobile Operator’s Customer Value Management and Customer Relationship Management systems to offer a universal user experience tailored to the mobile subscriber’s context. The intelligence of the service platform ensures that the appropriate services can be offered at the right time and place, specific to each individual mobile customer, and agnostic of the handset or if a smartphone application is installed. The Company’s services are currently deployed to over 500 million mobile subscribers, across 20 countries spanning seven of the world’s largest mobile operator groups. OnePIN is headquartered in Boston with offices around the globe. www.onepin.com