December 11, 2023, Boston, MA – OnePIN, Inc., is excited to announce its collaboration with Coca-Cola in Africa, aiding the iconic brand in achieving a comprehensive 360-degree view of their customers.
Coca-Cola, a globally renowned brand, holds a significant presence in Africa, where it has become an integral part of daily life for millions. OnePIN is proud to support Coca-Cola in enhancing its customer engagement strategies through the implementation of the OnePIN Digital Assistant and a suite of targeted services.
OnePIN’s Digital Assistant enables Coca-Cola to gather valuable insights into customer behavior, preferences, and engagement patterns. This holistic view allows Coca-Cola to tailor its marketing and promotional efforts more effectively. Leveraging OnePIN’s interactive user engagement channels, Coca-Cola can precisely target customers based on their preferences, location, and real-time interactions. This level of precision ensures that marketing messages and promotions reach the right audience at the right time. This seamless integration of OnePIN’s services into Coca-Cola’s customer engagement strategy fosters stronger connections with consumers. By delivering personalized and contextually relevant messages, Coca-Cola can build lasting relationships and enhance customer loyalty. OnePIN’s two-way communication capabilities enable Coca-Cola to receive real-time feedback from customers. This valuable input aids in refining marketing strategies, introducing new products, and adapting to evolving consumer preferences.
Feyzi Çelik, Founder and CEO at OnePIN, shared his enthusiasm about the collaboration, stating, “Collaborating with Coca-Cola in Africa is a momentous occasion for OnePIN. Our Digital Assistant and targeted services bring a new dimension to customer engagement for this iconic brand. By providing a 360-degree view of their customers, Coca-Cola can deepen its connection with consumers, fostering loyalty and long-lasting brand affinity.”
The collaboration between OnePIN and Coca-Cola in Africa exemplifies the power of innovative customer engagement strategies. OnePIN remains committed to empowering brands with transformative solutions that enhance customer experiences and drive meaningful business outcomes.
About Coca-Cola in Africa:
Coca-Cola has established itself as a powerhouse brand in Africa, touching the lives of millions across the continent. The brand’s commitment to refreshing and uplifting communities aligns with the diverse cultures and vibrant spirit of Africa. With a presence in numerous countries, Coca-Cola continues to be a symbol of joy, celebration, and connection.
About OnePIN, Inc.
OnePIN, Inc. is a leader in digital experience for Mobile Network Operators (MNOs) and consumer brands. OnePIN enhances digital advertising and customer engagement by integrating Demand Side Advertising Platforms with Customer Relationship Management systems. OnePIN creates universal, interactive user engagement channels for mobile operators that drive revenue, core service retention, and advertising opportunities from user behaviors and network events. OnePIN’s Cloud is an intelligent user engagement platform that integrates into the Mobile Operator’s Customer Value Management and Customer Relationship Management systems to offer a universal user experience tailored to the mobile subscriber’s context.
The intelligence of the Digital Assistant service platform ensures that the appropriate services can be offered at the right time and place, specific to each individual mobile customer, and agnostic of the handset or if a smartphone application is installed. The Company’s services are currently deployed to over 820 million mobile subscribers, across 15 countries spanning seven of the world’s largest mobile operator groups. OnePIN is headquartered in Boston with offices around the globe. Find out more about OnePIN’s Digital Assistant services here: www.onepin.com.