June 12, 2023, Boston, MA – OnePIN, Inc., proudly announces its collaboration with Yoigo, a key player in the MASMOVIL Group, to enhance customer communication strategies. Yoigo aims to leverage OnePIN’s innovative user engagement services to foster effective communication with its customer base in Spain.
OnePIN’s user engagement services will play a crucial role in helping Yoigo communicate more efficiently and meaningfully with its customers. By integrating OnePIN’s solutions into its communication strategies, Yoigo seeks to create personalized, contextually relevant engagements that enhance customer satisfaction and loyalty.
With a customer base exceeding 4.5 million and a strong presence in both fixed and mobile infrastructures, the MASMOVIL Group covers 85% of the Spanish population with its 4G network. The Group’s commitment to expansion, customer satisfaction, and technological advancements positions it as a major force in the telecommunications industry.
David Moore, Director of Solution Sales at OnePIN, expressed enthusiasm about the collaboration, stating, “We are excited to support Yoigo in enhancing its customer communication strategies. By leveraging OnePIN’s user engagement services, Yoigo can create personalized interactions that resonate with its diverse customer base, fostering lasting relationships and driving positive outcomes.”
The collaboration between OnePIN and Yoigo reflects both organizations’ commitment to innovation and delivering exceptional customer experiences in the dynamic telecommunications landscape.
About Yoigo:
Yoigo, a leading brand within the MASMOVIL Group, is the fourth-largest telecommunications operator in Spain, providing a comprehensive range of services, including fixed, mobile, and datacenter services for residential, business, and operators. The MASMOVIL Group, with a philosophy centered on offering the most competitive and high-quality services, has become a rapidly growing and influential player in the Spanish telecommunications market.
About OnePIN, Inc.
OnePIN, Inc. is a leader in digital experience for Mobile Network Operators (MNOs) and consumer brands. OnePIN enhances digital advertising and customer engagement by integrating Demand Side Advertising Platforms with Customer Relationship Management systems. OnePIN creates universal, interactive user engagement channels for mobile operators that drive revenue, core service retention, and advertising opportunities from user behaviors and network events. OnePIN’s Cloud is an intelligent user engagement platform that integrates into the Mobile Operator’s Customer Value Management and Customer Relationship Management systems to offer a universal user experience tailored to the mobile subscriber’s context.
The intelligence of the Digital Assistant service platform ensures that the appropriate services can be offered at the right time and place, specific to each individual mobile customer, and agnostic of the handset or if a smartphone application is installed. The Company’s services are currently deployed to over 820 million mobile subscribers, across 15 countries spanning seven of the world’s largest mobile operator groups. OnePIN is headquartered in Boston with offices around the globe. Find out more about OnePIN’s Digital Assistant services here: www.onepin.com.