SurveyXpert™ is a mobile survey service for Brands. The service collects immediate survey feedback after Brands interact with consumers, enabling a richer and ongoing mobile engagement.
SurveyXpert™ is an event based digital insight service, allowing Brands to rapidly measure consumer experiences and act in real time.
- Quick, automatic feedback.
- Extends the communication and interaction with Brands consumers care about.
- Mobile Operator Business Segment (Corporations/SME) revenue from any size business.
Who pays to use the service
- Brands pay a transaction fee per subscriber feedback collected.
Market Environment and Trend
- Measuring customer satisfaction and service performance is becoming more important in an increasingly automated customer service environment.