OnePIN’s Digital Assistant enables powerful communication with your customers, providing reliable alerts at the right times. With power outage alerts delivered in a timely manner right to customer phones, OnePIN’s services increase customer trust in your company. Intelligent energy consumption alerts help customers feel in control regarding their energy usage, empowering them to make educated decisions. By recognizing when utility bills are due, OnePIN’s services help customers enable digital payments for a more frictionless experience. OnePIN’s simple and contextual technology elevates the customer experience and makes your company the premier utility service provider.
Partner with mobile operators in your country to identify and digitize crucial customer touchpoints. OnePIN’s services will provide the highest response rates as compared to other marketing channels (email, push SMS, etc.). OnePIN’s screens are triggered on customer’s mobile devices based on events happening in your customer value management systems, using moments where your customer is already engaged with your brand to your advantage.
Engage with OnePIN’s mobile services to leverage your CRM data to reduce operational costs, grow revenues, boost profitability, and improve customer retention. Being able to reach customers at the right moment with the right context will allow you to identify customer characteristics and behaviors. This information can be utilized in a variety of ways across your business to improve the customer engagement journey with fast and simple interactions, personalized connections, and added value in your services for the customer. OnePIN’s mobile services provide an incremental technology enhancement to your existing customer value management solutions, allowing your business to gradually provide improved services to your customers with up to date technology. In properly analyzing the customer journey, OnePIN helps your company identify the right digital channels to use to target your customers and allows you to engage in long term planning for the success of your business.
OnePIN’s Digital Assistant, with 100% reach on all mobile phones, creates opportunities for customers to carry your brand on their mobile devices right in their pockets, allowing your business to reach them at the right moment.