OnePIN’s Digital Assistant helps your hotel become the premier choice for guests. With a digital concierge, guests can check into their rooms right from their phones, eliminating the wait at the front desk. With automated experience surveys, guests can provide feedback about your hotel at their own convenience. Interactive offers delivered right to your guest’s phones elevate their experience, making them feel at home in your hotel. With easy to implement and seamless technology OnePIN’s services provide the tools to create the most desirable experience for guests.
Partner with mobile operators in your country to identify and digitize crucial customer touchpoints and increase occupancy rates. OnePIN’s services will provide the highest response rates as compared to other marketing channels (email, push SMS, etc.). OnePIN’s screens are triggered on customer’s mobile devices based on events happening in your customer value management systems, using moments where your customer is already engaged with your brand to your advantage.
Engage with OnePIN’s mobile services to leverage your CRM data to reduce operational costs, grow revenues, boost profitability, and create customer loyalty. Being able to reach customers at the right moment with the right context will allow you to identify customer characteristics and behaviors. This information can be utilized to help integrate front-line, spontaneous, and behavioral customer data from platforms across your business. OnePIN’s mobile services provide an incremental technology enhancement to your existing customer value management solutions, allowing your business to gradually provide improved services to your customers with up to date technology. In properly analyzing the customer journey, OnePIN helps hotels identify the right digital channels to use to target their customers and allows your business to elevate the customer experience and increase user engagement.
OnePIN’s Digital Assistant, with 100% reach on all mobile phones, creates opportunities for customers to carry your brand on their mobile devices right in their pockets, allowing your business to reach them at the right moment.