BoosterX™ is a User Engagement Channel for Mobile Operators that creates powerful and timely opportunities to interact with consumers at the right moments. BoosterX enables Mobile Operators to communicate with their customers via a “digital assistant”, helping them manage their account and add new services when the time is right.
- Acts as a digital assistant to the subscribers, available to them at the right moments to help buy or upgrade their data or voice package using a simple interactive user interface.
- Operators now have an effective communication channel with their customers, increasing revenue and customer satisfaction.
Who pays to use the service
- This service is offered for free to mobile customers.
- Mobile Operators pay a transaction fee for each successful engagement with the customer.
Market Environment and Trend
- SMS and USSD are no longer viable options for Mobile Operators to promote their offers.
- The majority of mobile customers turn-off mobile app push notifications.
- BoosterX offers the best option to reach customers.